stace wrote:
seabythecity, i definitely agree that a healthy style place or a place that served the usual LB tidbit sandwich and also had GOOD healthy choices. it's hard to say when you are not in the restaurant business but i don't understand why that is difficult.
michael - i felt the same way when i went to sugo. the food was pretty good from what i remember but the atmosphere and owner where what turned me off. my last visit was when they first opened. i think i'd try it again but generally i've found it's best to stick with my gut instinct. problem is, this isn't manhattan, so you tend to give places a few extra tries. more times than not, the first experience is the same as the second and third.
I think that the owner here at Sugo's needs to get some good advice on how to run a restaurant. Many people I run into seem to feel that although he may try, he need to go back to the school of Etiquette!
Order taking, and listening to what his customers are saying. Never ask the open ended question. “how is everything" It sounds like you read that in a book of What to say and ask!
But the main problem that I have found here is the improper service training.